Boston Chops Downtown: Exceptional Steakhouse Experience in the Heart of Boston

Boston Chops has long been one of my favorite steakhouses in Boston, particularly their South End location. Recently, I had the chance to visit their Downtown Crossing outpost for the first time, and the vibes and layout felt familiar—chic yet inviting. The service, as expected, was impeccable, but the food wasn’t as great as its sibling location. Solid: 18oz Bone-in Ribeye Decent: Crispy Mushrooms, 20oz Chateaubriand, Thai Chili & Sweet soy calamari Perhaps it was an off day for the kitchen, or maybe this location simply doesn’t capture the same magic as the South End spot. Either way, the dishes, especially the steaks were a bit disappointing. While seasonings were on point, both the Chateaubriand and the Ribeye had lackluster crusts, and the former initially threw me off with its aroma. It wasn’t spoiled, but it lacked the freshness I’ve come to expect from more popular cuts like the ribeye. As for the starters, the fried calamari was technically well-executed, but the Thai chili sauce was too overpowering. Crispy mushrooms, on the other hand, was slightly bland. The thin batter gave the mushrooms a nice crunch, but the accompanying garlic hummus failed to elevate its umami. Still a solid steak dinner, but next time, I’ll stick to the South End location and my favorites-the porterhouse and ribeye.

I sat at the bar and was greeted by this wonderful woman. I wished I knew her name. Her service was wonderful. She was the only bartender handling everything. I loved her spirit and saw her hard work. The food came out less than 15 minutes. It was super quick and tasted so scrumptious! I totally would recommend going here again. The drinks were superb.

Very nice ambiance. Service was very friendly. Entree came out entirly cold, which was fixed promptly. But the place was not that full so not sure what happened there. I was also overcharged by $90. This was as also fixed, but back to back mistakes like that must be noted. Got to take a start away there What I had: clam chowder Lots of clams, lots of lardons, lots of flavor. Very good! One of the best clam chowders I've had. 5/5 French fries: Taste like McDonald's fries from the early 2000s. This is a compliment. They fries rock 5/6 Denver steak This was a special, but was cooked perfecly, but it came out cold as die the rest of the items on the plate. Once fixed this was a very tasty dish 4/5 Carrot cake: Gigantic, moist and tasty. 4/5 I would have said 4/5 overall, but with the issues I have to go with a three. Will update if my next experience goes smoother.

Big fan of Boston Chops-this was my first time at the downtown crossing one. Service is always excellent and the food was outstanding. I got the special-Denver steak and my wife and friends got a mix of the seafood and steak. All were excellent. Reservations are a must on a weekend.

Had a fabulous dinner here last night. It wasn’t super busy but our host sat my guest & I in a cozy round booth normally for 4. The wagyu dumplings appetizer is not to miss. The clear winner for mains was the wagyu & frites! They have a fabulous rosé cremant from Alsace - sure you should drink red with beef but I can’t resist bubbles. Perfect food, perfect service. What else do you need?

Everything we ate was UNREAL, and our waiter Jason was incredibly kind and helpful. We came for my husband’s birthday, and he really made him feel special. Will certainly be returning!!

Had a family dinner here. We did have a reservation and waited about 10 min to be seated. Our server was very sweet and knowledgable. The onion ring tower is what stood out to me. They were fresh, hot & delicious! I got the typical steak and potatoes which were really good. We will deff be back!